At AI Help Desk, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

• Personal Information: When you contact us or sign up for our services, we may collect your name, email address, phone number, and business details.
• Usage Data: We may collect information about how you interact with our website, including IP addresses, browser types, pages visited, and the time spent on those pages.
• Cookies: We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us analyze website traffic and improve functionality.

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Respond to your inquiries and requests
• Customize and improve your experience with our website
• Process payments and billing
• Monitor usage and troubleshoot technical issues
• Send you updates, promotions, and marketing materials (you can opt-out at any time)

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist in operating our website and services (e.g., payment processors).
• Legal Compliance: We may disclose your information if required to do so by law, such as in response to a subpoena or other legal request.

4. Data Security

We take reasonable steps to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet can be guaranteed to be 100% secure, so we cannot ensure the absolute security of your information.

5. Your Rights

You have the right to:

• Access and update the personal information we hold about you
• Request the deletion of your personal data
• Opt-out of marketing communications

To exercise these rights, please contact us.

6. Cookies

Our website uses cookies to improve user experience and analyze site traffic. By using our site, you consent to the use of cookies. You can manage or disable cookies through your browser settings.

7. Changes to This Policy

We may update our Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the “Effective Date” at the top of the policy. Please review this policy periodically for any updates.

8. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us.